Escrow Workflow

The secure escrow process begins with a simple online setup completed within minutes. Both importer and exporter create a digital wallet — a secure digital account for sending and receiving digital currencies like USD or EUR. This wallet acts like a digital bank account, keeping everything private. The setup requires no traditional banks and gives you complete control over your assets. Once established, you can easily participate in international trade escrows with full privacy and security.

To begin, you open a new escrow, invite your trading partner and define together the terms of the escrow like amount, funding date, delivery date, and release mechanism. If you need any support you can also involve a trade advisor, who can prepare the escrow, but has no access to escrow funds. You also choose an arbitration court from the start for any disputes—this court only gets involved if needed and can't see the transaction otherwise. This legal contract (escrow) focuses specifically on payment security and does not replace a buying contract or invoice. Both parties digitally sign the escrow agreement, creating a binding contract that ensures fairness throughout the trade process.

The importer deposits the agreed amount using digital currencies within the specified timeframe. Once deposited, both parties receive immediate confirmation that funds are secured and protected. The escrow holds these funds neutrally until delivery conditions are satisfied, eliminating risks of non-payment for exporters and non-delivery for importers.

Following funding confirmation, the exporter initiates production and shipping. Key documents such as Bills of Lading are uploaded to track progress, while delivery receipts provide proof of arrival. The transparent documentation system keeps both parties informed throughout the shipping process, reducing uncertainty and maintaining trust until goods reach their destination.

Fund release occurs through pre-selected mechanisms including importer confirmation, third-party inspections by companies like SGS or Intertek, customs verification, or electronic document validation. These flexible options accommodate different trade requirements while ensuring both exporters receive prompt payment and importers receive verified goods according to their specific agreement terms.

The escrow accommodates real-world challenges through flexible adjustment mechanisms. When issues arise—such as delivery delays or minor quality concerns—trading partners can propose solutions including deadline extensions or price adjustments. All modifications require digital signatures from both parties to become legally binding, ensuring transparency and mutual agreement throughout the process.

When disagreements occur regarding quality or delivery, either party can initiate a dispute that immediately freezes funds to protect both parties. All documentation and correspondence is encrypted and saved, helping to quickly reconstruct the transaction history. Trading partners have time to resolve issues bilaterally through negotiation, such as offering discounts or extending deadlines. If bilateral resolution fails, the dispute escalates to a pre-defined neutral arbitrator who has access to all transaction data to make informed decisions. This comprehensive evidence system enables efficient dispute resolution based on clear documentation rather than conflicting claims.